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SaaS / Enterprise$40K / month NDA protected
Case Nº 10 · SaaS · Technology

+261.9% Value Per Conversion

+261.9% value per conversion. Every dollar now reaches the right customer.

Client
SaaS Subscription Business
Industry
SaaS · Technology
Monthly budget
$40K / month
Focus
Paid Search · CRO
Key result Verified outcome
+261.9%
Cost efficiency +207.7% · conversion rate stable
+261.9%
Value / conversion
+207.7%
Cost efficiency
Stable
Conversion rate
$40K
Monthly budget

Value per conversion up 261.9%.

Value per conversion improved 261.9%. Cost efficiency improved 207.7%. Conversion rate stabilised — meaning the account was now attracting higher-value customers without losing volume. The LTV-aligned bidding was the primary driver: once the algorithm understood that a $300 annual subscription was worth more than a free trial, it found those customers reliably and at improving efficiency.

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Value per conversion (indexed)
Challenge

Optimising for low-LTV signups

Bidding tuned to volume, not value — the algorithm chased cheap signups that never became revenue.

Approach

Bid to subscription LTV

Restructured keywords, value-based bidding calibrated to LTV, ad rotation, and full negative governance.

Outcome

+261.9% value/conversion

Value per conversion up 261.9% and cost efficiency up 207.7% with stable conversion rate.

01 The problem

A SaaS subscription business was spending $40K/month on Google Ads consistently, but the return was declining quarter over quarter. Value per conversion had been eroding steadily and the team had no clear explanation for why paid acquisition was underperforming despite stable traffic volumes. The root issues were structural: keyword architecture had grown organically and was full of overlap, broad match waste, and misaligned intent targeting. Automated bidding had been switched on without a proper conversion value framework, meaning the algorithm was optimising toward low-LTV sign-ups. There was no negative keyword governance, allowing irrelevant searches to consume a significant share of budget with zero subscription intent.

Optimise for the right signups.

Once the algorithm knew a $300 subscription beat a free trial, it found those customers reliably.

01

Keyword restructure

Eliminated overlap and broad-match waste, consolidating by intent stage and separating branded, competitor and generic traffic.

02

LTV-calibrated bidding

Replaced volume-based bidding with Target CPA and value-based strategies calibrated to subscription lifetime value.

03

Rolling ad rotation

Structured ad-copy rotation across every ad group, testing value props, CTAs and proof points continuously.

04

Negative-keyword governance

Deployed comprehensive negatives across all campaigns to stop zero-intent searches consuming budget.

Same budget, better customers.

Value per conversion+261.9%
Before
Baseline
After
+261.9%
Cost efficiency+207.7%
Before
Baseline
After
+207.7%
Conversion rateHeld
Before
Stable
After
Stable

03 The results

Value per conversion improved 261.9%. Cost efficiency improved 207.7%. Conversion rate stabilised — meaning the account was now attracting higher-value customers without losing volume. The LTV-aligned bidding was the primary driver: once the algorithm understood that a $300 annual subscription was worth more than a free trial, it found those customers reliably and at improving efficiency.

Sixteen weeks to value.

Keywords → LTV bidding → rotation → governance.

Weeks 1–3

Keyword audit

Restructured the entire keyword set, removing overlap and separating traffic types.

Weeks 4–6

LTV bidding

Calibrated value-based bidding to subscription lifetime value, not signup volume.

Weeks 7–10

Ad rotation

Rolling copy tests across all ad groups on value props and proof points.

Weeks 11–13

Negative governance

Comprehensive negatives stopped zero-intent searches draining budget.

Weeks 14–16

+261.9% value

Value per conversion up 261.9%, cost efficiency up 207.7%, conversion rate stable.

What the business kept.

Documented, portable, and owned by the client not locked inside our account.

  • ✓Restructured keyword setConsolidated by intent, traffic separated.
  • ✓LTV-based bidding configBidding tied to subscription value.
  • ✓Ad-rotation frameworkContinuous copy and proof-point tests.
  • ✓Negative-keyword architectureComprehensive, across all campaigns.
  • ✓LTV conversion modelWhat a subscription is actually worth.
  • ✓Performance dashboardValue per conversion, not just volume.

04 Why it worked

Transformed a struggling account into a predictable acquisition engine. The 261.9% improvement in value per conversion didn't come from spending more — it came from connecting ad spend to subscription LTV data and rebuilding bidding around what actually made the business money. Most agencies optimise for signups. We optimised for the right signups.

”
They connected our ad spend to what a subscriber is actually worth. Value per conversion nearly quadrupled without spending a dollar more.
SA
VP, Growth
SaaS Subscription Business
Travel
+300%
Inquiry growth
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